INTL Department - Partner Schools

Required French Language Experts (5 each) Work Location- Gurgaon, Package upto 5 lac ( negotiable )

Job Posting Title Rep- French Language Expert

Salary Package 3L -5Lac per annum (Negotiable)

We have urgent requirement for French language candidates with our Esteemed Client (Fortune 500 Company) in IT/B.P.O sector based out in Gurgaon. The job description will include:

JD in detail:

Manage inbound customer service calls from Selling Partners for Inventory Control, settlement questions/issues and various other services.
Responsible to identify trends and patterns and perform root cause analysis related to shipment and inventory out-of-balance conditions.
Professionally receive timely action and respond to sellers’ queries on settlements, refunds and other TC related matters. Refer sellers promptly and courteously to relevant departments where necessary.
Maintain rigorous focus on control and ensure compliance to all policies and procedures. Also keep proper audit trails for all calls undertaken by maintaining quality service requests at all times.
Posses excellent communication skills to include coordinating and interacting regularly with all process stakeholders globally, the Client Management Team and sellers in the region so as to drive profitability of seller accounts.
To be able to give effective customer service to selling outlets while safeguarding company assets.
Provide necessary value added inputs and support to all key linkages so as to enable them to deliver on their goals.
Support root cause analysis for various exceptions & assist to resolve and fix the causes for exceptions.
Supporting the 6 Sigma initiatives in the region.

Desired Qualification:

Excellent oral and written communication skills. Should be fluent in French
Any Graduate
Fresher can also apply

Kindly send us your most updated resume along with your Current CTC and Expected CTC at: jobs@lingualconsultancy.com

Or call us for any queries:

011-32317681/ 32317677, 9717789975, 981855882

Bonne Chance

Team Frehindi

Author: Haru MEHRA

Namasté / Bonjour / Hello, I am Harbinder Singh MEHRA ( Haru ), the President, author & principal blogger & trainer for the LAF's project Inde-Contemporaine under the patronage of the Indian Embassy in Paris. Apart from that, I am also the CEO of Paris & Lyon based Le Frehindi which is an Indo-French organisation licensed by ATOUT-France with associate offices in New Delhi, Mumbai & Dubai in the Middle East. Something about LAF ( L'Association Frehindi ) : The objective of the L'Association Frehindi ( English ) To promote global understanding with special focus on youth of France & Francophone countries with the youth from Indian subcontinent by showcasing a contemporary aspect of both regions in areas of cultural & linguistic integration, appreciating of heritage & getting to know the importance of natural wellbeing via online & offline activities such as workshops, fairs, events, meet-ups, counselling sessions, intercultural workshops in partnerships/collaborations with local institutions, cultural organisations, embassies & companies in both the regions. The association seeks to work in the following areas : I. Events/fairs/conferences/workshops under the patronage of the Indian Embassy in France. 1)To celebrate & promote contemporary India & France with today's youth. 2)To let discover the traditional historic Indo-French strengths, economic opportunities & partnership possibilities. 3)To promote arts & artists from either region. 4) To jointly host events & fairs every year in France, Francophone countries & the Indian subcontinent to promote friendship/partnerships between different regions linking the general population with a special focus on youth. II. Alps-Himalayas Project 1) To increase cultural & economic affinity of youth & businesses between Rhone-Alps & Himalayas regions of India, Bhutan & Nepal. 2) To conduct & promote joint Indo-French expeditions & excursions. 3) To help the tribals & locals in Himalayan regions to preserve the environment by sustainable means. III. Intercultural Activités 1) To conduct linguistic-based inter cultural activités with the help of virtual tours & offline sessions between youth & teachers for both French, Hindi & various other regional languages. 2) To conduct sessions / classes on inter-cultural understanding, ways of doing business, dances & letting discover the rich heritage. 3) To conduct fundraising activities for all such cultural & heritage discovery exchanges. IV. Indo-French youth club : 1) To help the Indian students coming to France to integrate culturally, logistically & linguistically by providing pre & post landing counselling workshops & vice-versa for French students going to the Indian subcontinent. 2) To help the youth discover skill development programs, internships & recruitment opportunities available in all the regions. 3) To work in partnership with local SME'S for supporting & training of the youth of India & France. 4) To enable students & teachers in France to help online & offline the underprivileged children in the Indian subcontinent by imparting training based on languages & soft skill development. 5) To conduct Indo-french youth camps in all Francophone regions with a special focus on Rhone-Alps regions, Himalayas & Auroville in Pondicherry. V. Promoting Natural Wellbeing & boosting immunity naturally : 1) The association will seek to promote the benefits of Yoga & Ayurveda in France among youth & conduct awareness sessions with experts from India & Srilanka. 2) The association will celebrate World Yoga Day & World Ayurveda day by conducting events & workshops for the youth. 3) The association will produce both online & offline content like blogs, books, broachers etc to Promote yoga & Ayurveda. 4) The association will work closely with Bio-shops to promote vegan & vegetarian food among the youth. Come be a part of the LAF growing team & become ambassadors for the Indian subcontinent & its ability to take modernity with traditional values and ethos. Write to us at haru@frehindi.com. All the best. Harbinder Singh MEHRA, President, L'Association Frehindi Lyon VILLETTE GARE IMMEUBLE LE BONNEL 20 rue de la Villette 69003 Lyon Tel : +330601360996